You are viewing all posts for categories: service

All 3 of CMA's Subaru Dealerships Win Awards

230 × 327

All 3 of CMA's Subaru dealerships have won 2020 Subaru Love Promise awards! These awards nationally recognize Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.
  • CMA's Valley Subaru won the 2020 Customer & Community Commitment Award.
  • CMA's Colonial Subaru won the 2020 Community Commitment Award.
  • Subaru of Winchester won the 2020 Community Commitment Award.
Read More

Mindy Williams Receives National Subaru Recognition - AGAIN!

600 × 429

Mindy Williams, CMA's Colonial Subaru Service Advisor, has been named a Subaru STAR for the second year in a row! She and her husband, Matt (a CMA technician), just recently had their first child and Mindy is already back to work serving customers.

From Subaru:

On behalf of Subaru of America, Inc., the DC Zone and myself, I want to congratulate you on being recognized as a Subaru Service Advisor STAR for 2019. This award is given only to the Top 10 Advisors who exhibit not only excellence in their job responsibilities, but also a strong commitment to the…
Read More
Categories: , ,

CMA Featured in USA Today

600 × 450

Over the past few months, we have been working hard at CMA to use this time to figure out how we can move more lives forward for our customers, our associates and our community. We know that customers want a better, more seamless and efficient car-buying experience. During COVID, we have streamlined our ability to deliver cars to our customers' homes, connect virtually, and help them truly enjoy the whole ownership experience.

CMA associates have been having a blast delivering cars to Maryland, North Carolina, West Virginia and many to homes just a few miles away from our dealerships…

Read More

A message from our CEO about the Coronavirus and CMA

To our valued customers:
Carter Myers Automotive (CMA) is committed to ensuring the safety and well-being of our customers and all of our employee-owners. We are carefully monitoring the COVID-19 pandemic and all communications from the Centers for Disease Control (CDC), government agencies, local health officials, and our internal team to keep tabs on this ever-changing situation. We want our customers to feel confident and comfortable when visiting any CMA location for any of their automotive purchasing or servicing needs...
Read More

CMA's Valley Honda Wins President's Award for the 9th Straight Year!

600 × 399
We are very excited to announce that CMA’s Valley Honda has once again won the prestigious Honda President’s Award for 2019. This marks the 9th consecutive year, every year since CMA took ownership!

?Only the top-performing Honda dealerships nationwide receive this award for excellence in customer satisfaction, sales performance, sales experience, service performance, and business operations. We want to thank the entire team at CMA’s Valley Honda who consistently deliver outstanding customer experiences.

#ownersjustdomore #movinglivesforward #9thyear #presidentsaward
Read More

Kim Turner Qualifies for National Hyundai Competition

Kim Turner, CMA's Colonial Hyundai Service Advisor, was invited to participate in Hyundai's Service Adviser Skills Challenge. The competition is designed to highlight Service Advisors' daily activities and to test their knowledge of Hyundai vehicles, their features, and maintenance. It included a written exam, a one-on-one interview with Hyundai's corporate team, and role play with one of Hyundai…
Read More
Categories: , ,

4 CMA Associates Named Hyundai All-Stars

Ed Nicol, Managing Partner of CMA's Colonial Hyundai, Kia and Subaru, received this awesome email from Hyundai. Congratulations to the entire Hyundai team!Thank You for Driving Customer Satisfaction in 2018

Congratulations on a successful 2018. Your commitment to driving excellent customer service is evident in the accomplishments of your team. Each of the following team members has earned a Hyundai All-Star Award for their first-class customer service in 2018!

2018 Hyundai All-Stars…
Read More
Categories: , ,

CMA's Valley Honda Wins President's Award for 8th Consecutive Year


Congratulations to the team at CMA's Valley Honda for being the only Honda dealer in the region to win the prestigious Honda President’s Award for 8 consecutive years! That’s every year its been a part of CMA!

Honda awards this honor based on sales and service volume, CSI scores, training and facilities. CMA’s Code 4 initiative and ESOP take it even further with true ownership, and every person in every department…
Read More
Categories: , , , ,