CMA received this awesome email from Hyundai. Congratulations to our entire team at CMA's Colonial Hyundai!
Thank You for Driving Customer Satisfaction in 2018

Congratulations on a successful 2018. Your commitment to driving excellent customer service is evident in the accomplishments of your team. Each of the following team members has earned a Hyundai All-Star Award for their first-class customer service in 2018!

2018 Hyundai All-Stars at CMA's Colonial Hyundai
  • Kimberly Turner, Service Consultant
  • Tommy Baugh, Service Consultant
  • Russell Vargo, Technician
  • Cody Mawyer, Technician
What Is a Hyundai All-Star Award?This notable achievement is given to our most dedicated team members for achieving significant amounts of 5-star reviews and maintaining an average Hyundai Customer Reviews (HCR) Powered by SureCritic rating of ? 4.5 throughout 2018. They have shown a strong commitment to driving brand loyalty and delivering top-tier customer service. Their actions have helped strengthen Hyundai's reputation for positive customer experiences.

What Will the Recipients Receive?

This status comes with distinguished recognition and awards, including cash awards for Service Managers and Hyundai STAR Awards Points for other team members. Recipients will be notified via email in addition to receiving a letter and certificate in the mail, as well as a crystal trophy for top performers in the nation, region and district.

Service excellence is a team effort, so, once again, we congratulate and thank you and your team for being a driving force in our success.


Barry J. Ratzlaff, 
Vice President, Customer Satisfaction

David VandeLinde, 
Director, Parts and Service

Categories: News, People, Service